--- title: "New support service for Construction workers and families launched" description: "From the 1 February 2022 Lighthouse, The Construction Industry Charity, is providing a new support service for construction workers and their families. Text HARDHAT to 85258 provides immediate support to those who are in crisis and feel more comfortable texting with someone rath..." canonical: "https://www.safety-management.co.uk/news/new-support-service-for-construction-workers-and-families-launched" type: "Article" publishedAt: "2022-02-01T10:58:33" modifiedAt: "2022-02-01T10:58:33" keywords: "Construction News" --- # New support service for Construction workers and families launched From the 1 February 2022 Lighthouse, The Construction Industry Charity, is providing a new support service for construction workers and their families. Text HARDHAT to 85258 provides immediate support to those who are in crisis and feel more comfortable texting with someone rath... Canonical URL: https://www.safety-management.co.uk/news/new-support-service-for-construction-workers-and-families-launched ## Article From the 1 February 2022 [**Lighthouse, The Construction Industry Charity**](https://www.lighthouseclub.org/), is providing a new support service for construction workers and their families. [**Text HARDHAT to 85258**](https://www.lighthouseclub.org/vital-new-text-hardhat-to-85258-launches-1st-february-2022/?utm_campaign=2346680_Newsletter%20-%20January%202022&utm_medium=email&utm_source=Lighthouse%20Construction%20Industry%20Charity&dm_i=3YQU,1EAPK,7DL6Q3,53B5Y,1)provides immediate support to those who are in crisis and feel more comfortable texting with someone rather than having a one to one telephone conversation. The charity’s other services include the [**24/7 Construction Industry Helpline**](https://www.constructionindustryhelpline.com/) and **[Helpline App](https://www.constructionindustryhelpline.com/app.html).** The texting service is available any time of the day or night and offers free, anonymous and confidential support to anyone in the Construction industry who is feeling overwhelmed, stressed, anxious, suicidal or simply struggling with everyday life. By texting HARDHAT to 25258, you will be put in touch with a trained volunteer who will ask for a little more information about what the problem is, with the individual sharing what they feel comfortable with. The volunteers listen without judgement and can provide support and guidance on a huge variety of issues including; feeling anxious, relationship problems, loneliness and isolation, abuse, addiction, depression, bullying and harassment, self-harm, and suicidal thoughts and feelings. The text conversation will only finish when the volunteer has helped the person to reach a calm and safe place. They will also be able to provide a plan so that users can understand how to help themselves going forward and signpost to further resources or tools to provide more expert support. Lighthouse, The Construction Industry Charity is a charity that SML regularly donates to, and we’re delighted that they were able to support 2,788 families in 2021. ## Related guidance - [Practical Health & Safety Support: Knowing Where to Start and What to Do Next](/news/practical-health-safety-support-knowing-where-to-start-and-what-to-do-next): Managing health and safety can feel straightforward when everything is running smoothly. Policies have been written, risk assessments have been completed, and there have been no recent incidents. However, many organisations reach a point where they begin to ask more fundamental... - [Why Retained Health & Safety Support Gives Leaders Greater Confidence](/news/why-retained-health-safety-support-gives-leaders-greater-confidence): For senior operations, health and safety and facilities leaders, the challenge is rarely a lack of documentation. Most organisations already have policies, risk assessments and procedures in place, and many have competent people responsible for maintaining them. The more difficu... - [How Workplace Safety Audits Help You Focus on What Actually Matters](/news/how-workplace-safety-audits-help-you-focus-on-what-actually-matters): A workplace safety audit is often associated with compliance, paperwork and preparing for inspections. While these are all important aspects of health and safety management, they are not the primary reason for carrying out an audit. The real value of a workplace safety audit UK... - [What Should You Do After a Near Miss in the Workplace? A Practical Guide for Businesses](/news/what-should-you-do-after-a-near-miss-in-the-workplace-a-practical-guide-for-businesses): A near miss in the workplace is an incident that had the potential to cause injury, ill health, damage to property or interruption to business operations but, fortunately, did not result in harm. While it may be tempting to regard these incidents as isolated events because no on... ## Explore local coverage - [Explore local coverage](/locations): Browse support across regions, towns, services and sectors. - [Health & Safety Consultancy in Bedfordshire](/services/health-safety/bedfordshire): Health & Safety Consultancy coverage linked to Bedfordshire businesses and surrounding towns. - [Construction support in Bedfordshire](/sectors/construction/bedfordshire): Construction guidance connected to Bedfordshire operations and site risk. - [Health & Safety Consultancy in Bedford](/services/health-safety/bedfordshire/bedford): Health & Safety Consultancy support for Bedford and nearby areas including Luton, Dunstable.